Our Company - Tri-Pen Management Corporation

Who we are:
Tri-Pen is the industry leader in Outsource Corporate Travel Program Management, providing management solutions, educational programs, technology solutions and unparalleled expertise in Corporate Travel Program Management. We offer management services, as well as consulting services & technology solutions which are unique and satisfy a broad spectrum of needs in a one-stop-shop environment.

Tri-Pen is owned and operated by experts in the field of Corporate Travel Program Management. The principals and key employees of Tri-Pen are uniquely qualified; more than 100 years collective experience in corporate travel program management for major Fortune 100 firms laid the foundation for Tri-Pen today.
With our world class professionals and our unique proprietary resources, our clients consistently achieve unprecedented savings. We pride ourselves in providing the best services, expertise and technology solutions in the industry.

Unlike other companies and consultants whose knowledge encompasses one or two facets of corporate travel management and converged technologies, we are a single-source authority on every dimension. Utilizing our deep-domain expertise in travel management, we are ideally positioned to increase your corporation's travel infrastructure efficiencies, optimize travel programs, identify and achieve significant cost savings, and improve your security and disaster-preparedness.

What we do:
Our Mission is to:

• Insure that your company’s travelers are traveling efficiently and productively
• Maximize savings in your corporate travel program by structuring the most effective discount programs with the right travel suppliers
• Insure that your travel suppliers are providing the most efficient, cost-effective travel services consistent with your corporate culture

Our clients have experienced savings of 15% to 30% or more in their corporate travel spend. The ROI of our average client is over 1,500%

Based on the long-term relationships our principals enjoy with virtually every major travel industry supplier, Tri-Pen has knowledge of and direct access to individuals at all levels of the industry who are most likely to establish the most aggressive pricing in favor of our corporate clients. Our knowledge and relationships, combined with the direct access Tri-Pen commands is one of the keys to our success.

Tri-Pen's principals leverage their expertise, their contacts and their global knowledge of the industry to negotiate deeper discounts and contractual benefits more favorable for their corporate clients than would otherwise be offered. Additionally, Tri-Pen can frequently motivate travel suppliers to provide advantageous incentives for the corporate client which are not generally made available.

The vision Tri-Pen brings to designing travel management programs to meet the unique needs of each corporate client clearly puts Tri-Pen at the cutting-edge in corporate travel program management.

Tri-Pen remains dedicated to the advancement of Travel Management worldwide. Our deep domain expertise, industry knowledge and our proprietary technology empowers enterprises to make better and faster decisions, to share critical information in real-time, and to rapidly respond to changing conditions.

How we do it:
Customer Care & Service Excellence: Our Customer Care and Communications program provide powerful tools customer dialog and drive performance excellence. It is a key part of how Tri-Pen truly focuses on the needs of our clients. Web-based tools, including our Corporate Travel Services website which is customized for each client, and our customer service team track any service related issue in real time, whether the issue is related to a travel booking, or a service failure on the part of a travel supplier, the Tri-Pen team insures resolution which is as favorable as possible for the customer.

Customer Care & Service Excellence is our heart and soul, the critical element in our client relationships. It's how we first meet our commitment and then surpass them to deliver exceptional value.

Collaboration is key to Tri-Pen’s success. Internally Tri-Pen employees take a teaming approach to all facets of our business. Staff members participate on the internal teams where their skillset and their expertise will provide the best advantage to our clients and the most satisfaction to the employee. We work with our clients, not just for them, the Tri-Pen team works side-by-side with your personnel and your traveling population to insure your travel program is the best it can be, and your traveling population is as efficient and productive as possible while on the road.

We also form alliances with the best in the business to enhance our services and deliver scale, reliability, capacity and flexibility for clients of all sizes.

Global Communications: Utilizing advanced communications technology, Tri-Pen communicates both internally and externally continuously to deliver up to the minute information about changing conditions and industry updates. Tri-Pen personnel are informed of the state of the business and the state of the industry at all times. Even more valuable is the candid feedback that Tri-Pen receives every day from our clients travelers. Through the one-to-one communications, we have been able to mobilize Tri-Pen people around the globe.

Knowledge Leadership: Developing our intellectual capital pays huge benefits our clients. We gain insight from relationships with centers of higher education, market analysts and industry and technology consortia. We also work to identify, reward and fund our own best and brightest. All together, these activities help us develop unique points of view and perspectives that can translate into new strategies, services and solutions.

Why we do it:
Our Clients -A passion for client success! When our clients succeed, we succeed. It’s that simple.

Our People -More than 80 percent of our people support clients directly -- our people are our business. As a result, every Tri-Pen professional receives the candid, constructive feedback they need to continue their development and achieve their personal and professional goals. Its just part of how we're ensuring that Tri-Pen is a rewarding place to work.